Taking care of your safety and well-being

As the situation surrounding the spread of the Coronavirus (COVID-19) continues to unfold, we want to assure you that your safety and well-being have always been and remain our top priorities.

We are following the best health guidelines as advised by our local governments and organizations. Accordingly, we have strengthened our hygiene standards and protocols, and we have updated our check-in procedures.

 

CLEANLINESS

High standards of hygiene and cleanliness have always been important to us, and we have taken additional measures to protect even more the health and safety of our guests and staff members.
· You will find hand sanitizers in all common areas of our guesthouse.
· We continuously clean all high-touch points in common areas and guest rooms with a sanitizing solution.
· Housekeeping will be available only upon request, so you always know who’s been in your room and when.
· All our staff wears protective masks and inform you of all measures and protocols in place to keep everyone safe

 

CHECK-IN

In addition to all of the above, we aim to adhere to the social distancing measures and have as little close contact with our guests as possible. So as an additional precautionary measure, our staff is available on-site only for individual arrivals.

Here is why we are asking our guests to inform us in advance of their arrival time and help us coordinate a smooth check-in. Guests can let us know about the time of arrival via e-mail, our mobile number or Whatsapp. Even though are not present the entire time, guests can reach us via e-mail or phone for any questions or requests – we are always happy to assist, even if from a distance!

 

LOOKING FOR ANY SIGNS

If you or your fellow traveler are showing any signs of COVID-19 infection, please do not enter our guesthouse. We will help you reach the nearest health facility to get tested and get you the care you need.

Nevertheless, we are making every effort to provide you with the best possible experience during these challenging times.
Should you have any doubts regarding your travel plans or need any more detailed information about your upcoming stay, please contact us directly.

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Ljubljana, Slovenia

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